Please read the provided instructions. Even if you have installed other pickups before there are a few considerations specific to our products that will help ensure proper installation and performance.

    Do not for any reason solder, cut or puncture the film. If you would prefer a different size element, contact PUTW, as we make numerous shapes and sizes for special applications.

    The adhesives used in our tapes and products are chemically friendly with most all finishes, but can cause chips to come off if the finish is peeling, has cracks, or is very delicate. Please use your discretion, and contact PUTW for alternative mountings if finish damage is a possible concern for external mountings. PUTW or any of its affiliates cannot be held liable for damage to finishes.

    We build our products to be as durable as possible but it is possible to damage them! The area where the lead wire enters the pickup is the most sensitive. If you need to bend the wire to route it in the proper direction, please allow about a half-inch between the bend and where the wire enters the pickup.

If the logo end of the pickup won't stay down -
    -There is a small piece of double sided tape on the underside of the logo tab that will help secure this area. If this is ineffective the provided red backed tape is for further securing the pickup end to the mounting surface. Place a portion of this tape over the area where the lead wire joins the pickup attaching it to the top of the instrument. The red backing may be removed if found to be unsightly. Please read our general considerations about applying tape to the soundboard. If your finish is cracked, delicate or peeling please contact us for other options.
*If the pickup is removed after applying this tape the world logo may come off. The logo is cosmetic and this will not affect the functionality of the pickup in any way. If desired, you may reattach it with a dab of non-toxic glue.

Is your bridge slipping forward or falling over? -
    -Is the fit right? If not, Please contact us to discuss options.

    -Some narrow bridges will have this problem when they are first being brought back up to pitch, but this can be addressed by leaning the bridge backwards to start, and continuing to do this as it come up to tension. The tipping will stop once it is pitched correctly. You will want to check the intonation as you begin, as the only damage to the pickup can come from sliding the bridge forward and back while it's under full tension. Once everything is in place, it's best to replace the strings a few at a
time to keep the bridge in it's proper orientation.

If your sound seems distorted or you are experiencing problematic feedback -
    - In most cases, this is caused by the lead wire touching or rattling against the soundboard. Ideally, the lead wire should make a straight shot to the jack without touching anything. The wire does have some memory and can be bent away from the surface. If there is excess wire you may resolder to fit or you can tape the excess to the jack barrel.

    - Low batteries in preamps and other equipment can also cause distortion.

Intermittent signal -
    -Please check all cables / batteries and equipment downstream of the pickup. If you have narrowed it down to the pickup being the culprit, please contact PUTW for repair/replacement options.

Unsatisfactory tone -
    -Please contact PUTW for alternate placement/product options.

If all of the above troubleshooting methods fail please contact PUTW to discuss options. Pick-up the World guarantees its products to be free of defects for five years in normal use. If anything fails under normal operating conditions, it will be promptly repaired or replaced by PUTW.